Our Current Situation
We appreciate our valued supporters and customers for the trust and support they have extended to Freeset over the years. The recent outbreak of Covid-19 has disrupted life for all of us, and it will take time for us to understand its full impact. Freeset stands together with our employees to overcome the current situation and continue to power the business of our customers. While the health and well-being of our team members and community is our highest priority, we are also actively focused on supporting the needs of our customers.
On March 23rd, 2020 the Prime Minister of India announced a 21-day Nationwide Lockdown (Guidelines). This has led to an effective stop on all gatherings and operations. On April 15th, the national lockdown was extended to May 3rd, with some exemptions granted April 20th onward (Guidelines). We support this decision on behalf of our community and plan to restart operation on May 4th, 2020. There is some possibility we may quality to open sooner, but that is still pending review. Although production is at a halt, all office staff are being equipped with facilities to work from home during the lockdown. To support our staff at a difficult time as this, we will pay all Freeset staff full wages for March, April & May while we work on a long-term response plan.
Over the coming weeks, we will share updates on this page to answer critical questions for our customers and partners. We appreciate your support and patience. During this period we ask you to do four things
Keep calm: We are prone to the spread of rumor, misinformation, and especially over-reactions. We don’t want to undermine the risks and impact of the disease, but we believe any response, big or small, will be impeded if there is panic. It's a time to be collectively calm and be agents of calm in our communities.
Be Informed: Misinformation has become a major challenge in the response to Covid-19. Inaccurate information is incredibly harmful. It not only leads to unnecessary fear but also harmful actions. As you seek to be informed, make sure your sources of information are CREDIBLE.
Be Careful: Combating the virus requires each of us to do our part. Difficult things may be asked of us, but ultimately, it is our responsibility to follow through. So Be Careful to take care of yourself and others around you.
Be Joyful: This might seem like a strange ask, considering the challenging situation. However, we believe that Joy is a necessary antidote to fear and anxiety. There is medical evidence that stress and anxiety make our immune systems more vulnerable. Being Joyful makes us safer. Being Joyful makes others safer.
As an individual, business and community - let’s fight Covid-19 together. From Freeset we wish you and yours good health. Stay Safe!